Information Pack for Adult Passport Renewal Mailed-in Application (PC7)

Eligibility

For an Adult passport renewal, you must be 18 years and over and it must:

have been issued when you were aged 16 or older
have been issued on or after 1 January 2006
have been issued with at least 2 years' validity
have your current name, date of birth, place of birth and gender
not be reported lost, stolen, or cancelled
be presented when you lodge your application
you are not requesting a replacement passport for

If you meet all of the above criteria, you may complete your PC7 online overseas passport application form in our APPLICATION PORTAL. Please ensure that you read all below and attached instructions carefully.

If your current passport does not meet these requirements, you will be required to submit a new adult passport application in person by appointment only.

For first-time child applications and applicants aged 16 or 17, the application must be lodged in person by appointment only.

To book an appointment, please contact the Australian High Commission on +92-51-8355500 (selection option 2 for Passport Section).

Please note that due to increase in demand for Australian passport, there is considerable waiting time for appointments.

For applications lodged by mail in Pakistan

A drop-off and collection service are NOT AVAILABLE at the Australian High Commission in Islamabad for mailed-in applications.

Please complete Overseas Passport Application form online using the APPLICATION PORTAL. Please note onshore application form is not acceptable.

DO NOT send any original documents, including your current passport.

Incomplete applications will be delayed. Common issues include:
- Photographs that do not meet the Australian passport guidelines, are digitally altered, or contain ink marks;
- Signatures not fully contained within the white declaration box;
- Incorrect date formatting (please use DD/MM/YYYY);

Payment Instructions:
- Payment must be made via bank draft/pay order only in favour of “Australian High Commission Official Account” for an exact amount in Pakistani Rupees (PKR).

Additional notes:
- If your passport is damaged, please contact the passport section of the Australian High Commission before mailing your application.
- If you are requesting a replacement passport you must lodge your application in person. Please follow the appointment booking instructions above.

Guide for Adult renewal application (PC7) by mail

	1. Complete the online form in our APPLICATION PORTAL. The application must be lodged within six months of completion. Please do not send any original documents, carefully read frequently asked question (FAQs).
	2. Print and sign your application form Print your application on plain white A4 paper, using black ink only. Ensure that the application form has printed in full and is not cut off at the top or bottom of the page. US standard letter paper or US legal paper sizes are also acceptable, but only if they’re scaled properly. Refer to Adult passport \| Australian Passport Office. Sign the form using black pen, ensuring your signature is fully contained within the designated signature box. Please do not make any alternations or use correction fluid on the signature or date. Provide current contact details on the form (including mailing address), for Pakistan.
	3. Photos Provide four recent identical colour photographs, taken within the last six months, with your full name clearly written in BLOCK LETTERS on the back of one photo. Please refer to camera operator guidelines and Passport photo guidelines for more detailed requirement. DO NOT attach the photographs to the application form, as this may cause damage. You may wish to obtain your photos from one of the suggested photo studios in Pakistan, however,“The Australian High Commission does not endorse any of the photo studios listed, provides no guarantee as to the quality of their services and accepts no liability should you choose to engage any of them”.
	4. Payment The Passport fee can be paid only by a pay order/bank draft issued by any bank in Pakistan in Pakistani Rupees in favour of “Australian High Commission Official Account” for the exact payable amount. Turnaround for passport applications is up to six weeks from the day applicant receive passport application receipt via email from the Passport Section. There is no priority and fast rack processing available in Pakistan. Please visit Passport Fees Schedule for updated fee for that particular month.
	5. Check your adult passport renewal checklist Before posting your application, please review your adult passport renewal PC7 checklist.
	6. Submitting your application by Mail Please mail your complete passport application to the following address: Passport Section \| Australian High Commission \| Constitution Ave and Ispahani Rd, Diplomatic Enclave No. 1, G-5/4 \|Islamabad \|Tel: 0092-51-8355500 PLEASE NOTE: To ensure timely processing, passport applications must be received at the above address no later than seven working days before the end of the month. Applications received after this period will be processed in the following month, and will be subject to the updated passport fee, which may result in delays. Before mailing your application, please ensure you have included the following: Your printed and signed passport application form. Four (4) identical passport photographs, with your full name written in BLOCK LETTERS on the back of one photo. A correctly issued bank draft or pay order from any bank in Pakistan, made payable to the “Australian High Commission Official Account".
	7. How long will it take? Please refer to the following guidelines regarding the processing of mailed-in passport applications: Mailed-in applications are received by the Passport Section and processed within two to three weeks. A confirmation email will be sent once the application has been processed. Please allow a minimum of six weeks from the date of the payment confirmation email for new passport to be issued. This receipt is only provided once the application is deemed complete. Incomplete applications will be placed on hold or returned due to missing or insufficient documentation. While most passports are processed within six weeks, some complex cases may require additional processing time. New passports will be dispatched via a local courier service. Unfortunately, in-person collection is not available for application lodged by mail. We appreciate your patience and understanding throughout the process. PLEASE NOTE: incomplete applications will cause delays.